Carlisle Swallow Hotel, Carlisle, Cumbria & Lake District
Hotel Location
7 reviews »
Car Parking, Family Friendly, Guest Lift, Leisure Facilities, Pets Allowed, Restaurant, Room Service
Ideally located off the main road, one and a half miles from the city centre and two miles from J42 M6. The hotel has ample free car parking, 92 bedrooms with full leisure facilities including pool, spa bath, sauna and steam room. Langdales Restaurant and The Fairfield Lounge provide food and beverages throughout your stay. Enjoy a pleasant walk into town, use the railway station or drive a few miles to numerous beauty spots in the Borders.
Reviews
Rated 3/5 based on 7 reviews
Was very disappointed with the standard of this hotel. The hotel was very much in need of a complete refurbishment. The bedroom was clean but very ...
Many thanks for taking the time to respond. My apologies for failing to meet your expectations. I hope that in the near future the hotel will receive some investment to upgrade some areas of the hotel I review our menus regularly alongside our business requirements. The recent offers and the popularity of the hotel has resulted in later bookings for rooms and dining, which has stretched staff. I am very sorry if this resulted in any delays. I hope that in the future I may be able to make amends for your disappointment. Yours sincerely, Jim Murray General Manager
We were greeted with Champers and Chocolates and the room was clean and warm and well presented with lots of toiletries and tea and coffee. The hall ...
Hi Toni, Many thanks for taking the trouble to comment. I am pleased you enjoyed your break and that we met your expectations. I hope that in the near future the hotel will get some investment to upgrade some areas, but I am pleased this did not detract from an enjoyable stay. I hope that we may have the opportunity to welcome you back for a short break, and please look out for future offers and themed breaks at the hotel. Yours sincerely, Jim Murray General Manager
Hello, my partner and I stayed at this hotel on a DB&B basis for two nights over the weekend of the 22/ 23 Jan 2010. Booked on the spare of the momen...
Dear Mr Bold, Many thanks for your kind comments, and I am pleased you had an enjoyable break. Our calendar of events is out for 2010, i hope you picked up a copy from reception, and we will have the opportunity of looking after you again. Best wishes Jim Murray General Manager
We also took up the recent offer on a spur of the moment decision. Having read the first review here, and some of those on Tripadvisor.com were rather...
Dear Mr Harbour, Many thanks for taking the trouble to comment following your stay. I am pleased you enjoyed your stay, that you found it value for money and we extended our good service and hospitality. I trust we may have the opportunity of seeing you again in the future, maybe a one of our other events during 2010. Yours sincerely, Jim Murray General Manager
Staff freindly ,meals good and only a 20minute walk to town. Hotel rooms clean but in general it is run down with previously soaked ceiling tiles dot...
Hi Mr Burnett, Thank you for your comments following your stay. Sorry about the appearance of some areas; I hope to address these in the very near future. Hopefully this will not deter you too much from returning again for another value short break. Kind regards Jim Murray General Manager
