Overall I would describe the hotel as okay but quite a few minor niggles;
Insufficient number of towels on two days.
No hot water to take a shower on one evening of our stay.
One meal served was very dry with no gravy / just as stated on the menu.
Car parking could be described as difficult and ...
Overall I would describe the hotel as okay but quite a few minor niggles;
Insufficient number of towels on two days.
No hot water to take a shower on one evening of our stay.
One meal served was very dry with no gravy / just as stated on the menu.
Car parking could be described as difficult and dangerous as the area has little room to manouvre and there is a big slope to contend with.
My major complaint was the £6 per day charge to park in the hotel's car park. This came as a shock when checking out and when I queried it I was told that this was fully stated on their website, (we didn't book via their website), and there was a very small notice on the reception desk relating to this but it wasn't pointed out when checking in. My recommendation is that this charge should be notified in Easy-breaks literature.
However may I thank you at Easy-Breaks for your good service and we did enjoy our break.
Insufficient number of towels on two days.
No hot water to take a shower on one evening of our stay.
One meal served was very dry with no gravy / just as stated on the menu.
Car parking could be described as difficult and dangerous as the area has little room to manouvre and there is a big slope to contend with.
My major complaint was the £6 per day charge to park in the hotel's car park. This came as a shock when checking out and when I queried it I was told that this was fully stated on their website, (we didn't book via their website), and there was a very small notice on the reception desk relating to this but it wasn't pointed out when checking in. My recommendation is that this charge should be notified in Easy-breaks literature.
However may I thank you at Easy-Breaks for your good service and we did enjoy our break.
Ratings awarded:
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Hotel food
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Hotel service
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Hotel cleanliness
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Value for money
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Overall rating
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Reviewer:
A
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Hotel:
Kimberley Hotel
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Break Type(s):
City Breaks
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Break:
Leisure Break
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Date of stay:
04/05/2011
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Cost of break:
£327.00 for 3 nights and 2 guests.