Q. How do I make a booking?
A. You can use our website www.easy-breaks.com to choose a break and then follow the prompts through to make a booking. Alternatively, you contact our friendly UK call centre by calling 08430 55 44 33.
Q. What's included in the break price?
A. Each break is different and the inclusions will be clearly detailed on each booking confirmation. If you have any queries about your chosen break you can call us on 08430 55 44 33.
Q. Do you have an administration fee?
A. Yes, our administration fee is £6 when booking online or over the phone. The reason for the administration fee is to recover the costs involved in making your booking, this includes bank and any associated transaction charges.
Q. Am I able to add extras onto my booking?
A. Yes, there are extras listed on the website when making your booking. If there are any extras we have missed that you would like to see, then please feel free to call us on 08430 55 44 33.
Q. Do you feature family rooms?
A. We do have family rooms available at a lot of our hotels on the website. If your chosen hotel fails to show availability of a specific room type then please call our reservations team and they can check availability for you.
Q. How do I book a disabled room or check any access or dietary requirements?
A. To book a disabled adapted room, check availability of a room suited to your needs, or as ask about dietary requirements, please call us directly on 08430 55 44 33.
Q. Do I receive confirmation after making a booking?
A. Yes, if making the booking online or over the phone we will send confirmation to the email address on your account.
Q. How do I make a group booking?
A. By calling us on 08430 55 44 33 and asking for our groups co-ordinator. A group is classed as a booking for 20 people or more. Alternatively, send us an email to firstname.lastname@example.org and someone will get back to you.
Q. Can I amend my booking?
A. Please call us on 08430 55 44 33, option 2, to discuss making an amendment to your booking.
Q. If the break includes dinner, what should I expect for dinner?
A. Our partner hotels supply a minimum of two courses for dinner or apply a dinner allowance against their a la carte menu.